What Is Cloud-Hosted VoIP?
Modern teams work across offices, home environments, client sites, and mobile contexts all at once. A business communications infrastructure that requires users to be seated at a desk in a specific building is not a communications system built for that reality — it is a constraint on how and where work can happen.
qcVoice is Quantech's cloud-hosted communications platform, bringing voice, video, messaging, and presence together in one system. It replaces legacy on-premises PBX hardware with a flexible, software-based environment that works from a mobile phone, a browser, a desktop application, or a traditional desk phone — without rebuilding each time a team's working pattern changes.
Quantech helps businesses design and transition to qcVoice with less disruption, handling the migration, configuration, and number porting while providing an ongoing partner relationship — so clients have both a modern communications platform and the business technology context to make it work well.
What's Included
Calling, Routing, Mobility, and Collaboration in One Platform
qcVoice gives businesses a cloud-hosted communications platform that supports calls, video, messaging, call handling, and user flexibility across office, remote, and hybrid work environments.
Mobile App (iOS & Android)
Make and receive business calls from your business number on any smartphone. Presence awareness shows team availability in real time, so calls reach the right person without extra back-and-forth. Works the same whether someone is in the office or working remotely.
Softphone (Desktop & Browser)
Full-featured desktop client for Windows and Mac, plus browser-based calling — no physical hardware required for most users. Easier to deploy across a distributed team and easier to scale when headcount changes.
Traditional Desk Phones
For users who prefer a physical handset, qcVoice supports a wide range of IP desk phones and conference room systems. Physical phones integrate into the same platform as mobile and desktop users — no separate system to manage.
Video Conferencing
Built-in video meetings without a separate subscription or platform. Host team calls, client meetings, and presentations from the same system your team already uses for voice — reducing tool sprawl and login friction.
Instant Messaging & Chat
Secure internal messaging with file sharing, group channels, and presence indicators — integrated directly with the phone system. Reduces reliance on consumer messaging apps for internal coordination.
Auto-Attendant & IVR
Professional auto-attendant with custom greetings, routing rules, and menu options — managed from a web portal without a phone technician on-site. Presents a consistent, professional caller experience regardless of team size.
Call Queues & Ring Groups
Route incoming calls to the right team or department using hunt groups, queues, and overflow rules. Improves customer call experience and makes it easier to handle volume without adding complexity for staff.
Number Portability
Keep existing business numbers during the transition to qcVoice. Quantech handles the number porting process so clients and contacts reach the same numbers — no disruption to inbound call flows during migration.
Why It Matters
Legacy Phone Systems Create Friction Cloud Communications Can Remove
Traditional PBX and landline-style systems were designed for a world where everyone worked in the same building on the same schedule. They are expensive to maintain, difficult to scale, and structurally unable to support remote work, mobility, or the kind of cross-location flexibility most businesses now require as a baseline.
qcVoice removes that friction by replacing the hardware dependency with a cloud-hosted platform that follows users across devices and locations. Voice, video, and messaging work together in one environment, reducing the tool fragmentation that comes from layering separate systems on top of an aging phone infrastructure. Quantech guides the transition and provides the ongoing support relationship — so businesses get a better communications platform and a partner who understands how it fits into the broader technology environment.
Legacy PBX / Landline
- Tied to physical hardware
- Harder to support remote work
- Slower to scale
- Limited collaboration tools
- Aging vendor ecosystem
qcVoice with Quantech
- Cloud-hosted and flexible
- Works from anywhere
- Easier to add users and locations
- Voice, video, and messaging together
- One provider guiding setup and support
Modernize Your Communications
Replace Your Legacy Phone System with a Platform Built for How Your Team Works Now
Quantech can assess your current phone environment, recommend the right qcVoice setup, and guide the transition with less disruption for your team and your customers.
Talk to a VoIP Specialist